Accessibility Statement

Our current approach

The site uses semantic headings, labelled form fields, visible focus states and layouts intended to reflow on smaller screens. Decorative images should not carry essential meaning, while informative images should include suitable alternative text. We also try to avoid instructions that depend only on colour, position or mouse movement.

Accessibility is an ongoing process rather than a one-off certification. New pages, forms and third-party tools can introduce barriers, so the site will be reviewed as it develops.

Known limitations

Some content supplied by external services—such as embedded maps, consent tools, spam protection or downloadable documents—may not provide the same level of accessibility as the core theme. Older material may also contain headings, links or document formatting that need improvement.

Where a third-party feature creates difficulty, contact us and explain the task you were trying to complete. We will look for an alternative way to provide the relevant information.

Requesting information in another format

Email info@coverpilot.co.uk with the page address, the information required and the format that would be more useful. Examples include a plain-text version, larger text or a clearly structured document.

Reporting an accessibility problem

Please include the device and browser used, what happened, and any assistive technology involved. That detail helps us reproduce the issue. Accessibility feedback concerns the usability of this website; insurance complaints and data-rights requests follow their own published routes.